preguntes freqüents

  • sobre nosaltres

    Yansenen Jewelry
    Yansenen is a trademark of Shenzhen Xiaozhima Jewelry Co., Ltd
    Empresa anomenada:
    Shenzhen Xiaozhima Jewelry Co., Ltd
    (深圳市芝麻珠宝有限公司)
    persona jurídica: lizhiru(李志如)
    Tel: +86-19129574473
    E-Mail:support@yansenen.com
    adreça:
    No. B0726, 7th Floor, Building 1, Wanshan Jewelry Park
    No. 42 Tianbei Fourth Road, Cuijin Community, Cuizhu Street,
    Luohu District, Shenzhen, Guang Dong, China 518020
    (中国广东省深圳市罗湖区翠竹街道翠锦社区田贝四路42号万山珠宝园1栋水贝一路23号2号厂房7层B0726号)




    temps de treball:Monday - Friday 9AM-6PM

    Companyia Pfessional de la Xina a l'engròs
    shenzhen yansenen jewelry, inc. Establerta el 2020, és una China Yansenen Jewelry Corporation, és un principal fabricant de joieria de Yansenen i Distbutor situat a Shenzhen de la Xina, és una plaça a l'engròs de joieria de Yansenen xinesa.

    Rything que venem es fa a la Xina i ara podeu comprar aquests pductes directes de la Xina, a PCE a l'engròs, aquí a la botiga en línia de Yansenen a l'engròs.

    En el lliurament de PDUCT, us donarem abans de pductes, com ara Ordeng One Regal i Plem de qualitat, no serem incondicionalment per a la seva substitució.

    Venem directament al públic a PCES a l'engròs de descompte.

    Garantia directa FM China Yansen Jewelry Shop
    Tots els pductes de joieria de Yansenen venem a 1 any de garantia. Pvide Pvide després de les vendes per a clients a l'engròs i carregadors mundials, que envien amb nosaltres.

    Mètodes de pagament fàcils i segurs
    PayPal / Bank Traner / Western Union

    Temps de mànec: 3-7 dies laborals.
    Totes les joies necessiten una personalització personalitzada, com ara el nom de Letteng /les paraules d’amor.

    Temps d’enviament: 3-5 dies laborals.
    Podeu triar que el mètode que us convingui millor quan feu una comanda. L’enviament és de Coier com FedEx, UPS, DHL, EMS i només triguen 3 a 5 dies de treball a la destinació.

    Ultra baix PCES
    Us oferim PCE de descompte a l'engròs / enviaments Ultra Low a totes les joies de Yansenen que trobeu a la botiga en línia en línia.


    Feu clic aquí per preguntar -vos preguntes en línia ara.

    Certificat de negoci:




  • Com es pot acollir amb nosaltres?

    Com es pot acollir amb nosaltres?

    -El proveïdor de Yo envia mercaderies directament als clients, però, pel que fa als clients, van comprar els pductes per a vosaltres i no ens contacten.

    Permet comandes per a tots els clients registrats.

    No hi ha despeses addicionals.

    Només cal demanar en línia de la mateixa manera que de costum, però afegiu diferents adreces de lliurament al compte.

    (També podeu afegir una nova adreça d’enviament al final de la checkout Pcess.)

    Podeu fer tantes adreces d’enviament com vulgueu al compte de Yo.

    Quan feu la comanda, ens ho fareu si poseu al client als comentaris d’enviament. Sempre comprovem detingudament (per a FRD Prntion) si l’adreça d’enviament és diferent a l’adreça de Llling, de manera que si sou un client nou, potser haurem de enviar -vos per correu electrònic o telefonar -vos abans de fer la comanda.

    No incloem Mateals / Factures de publicitat, etc, quan enviem mercaderies enviades, de manera que us permetrà reputació com a venedor. No coneixeran el veritable Soce de la mercaderia i no sabran el PCE que vau pagar.

    Els PCE que es mostren a la factura d’enviament seran diferents del que us va pagar el client. Howr Si el client demana que podeu assenyalar que es tracta de valors només per a la declaració duanera. En qualsevol cas, un PCE inferior declarat reduint els impostos de deure o les vendes del valor ad-valorema que el client pot pagar en rebre béns importats en determinats recomptes. Consulteu les regulacions d’importació / fiscal abans de començar a vendre i mantenir sempre els clients informats.

    Si el client té problemes d’assistència tècnica o vol tornar a tenir un PDUCT, ho haurà de discutir amb això, primer, és un compte amb nosaltres.

    Tingueu en compte que si hi ha impostos a les importacions per pagar, normalment ho pagueu quan feu la mercaderia a la coier. Per tant, si envieu, aquest és els clients que poden inesperadament pagar càrrecs addicionals.

    Tingueu en compte que és la responsabilitat com a comprador / venedor de vaixells per conèixer informació sobre impostos i informar -los. No acceptem cap responsabilitat per obtenir informació fiscal per a àmpliament rellevant per al país, tot i que de Cose farem que puguem minimitzar el taxi bden si teniu instruccions especials d’embalatge/ declaració.

  • Tarifes d’enviament

    Yansenen ofereix un enviament exprés estàndard gratuït, per a totes les comandes en línia a tot el món. Els clients internacionals, així com els clients ubicats fora de la Xina continental, són responsables de les despeses d’instans, inclosos els impostos o deures duaners. Yansenen generalment utilitza DHL/EMS/FedEx per a enviaments, Howr, podem utilitzar qualsevol enviament que considerem apppate. Poseu -vos en contacte amb nosaltres amb qualsevol sol·licitud de lliurament especial.

    Temps de mànec: 3-7 dies laborals.
    (Totes les joies necessiten una personalització personalitzada, com ara el nom de Letteng /Love Words in Jewelry)

    Temps d’enviament: 3-5 dies laborals.
    (Totes les parcel·les s’envien per express, vénen a temps.)

  • Impost i pces brutes

    Totes les PCE del lloc web es mostren en dòlars dels Estats Units.
    Si s’escau, s’afegirà l’impost sobre les vendes, s’afegirà a la comanda.

  • Care & Repair

    Si voleu netejar les joies a casa, l’únic que suggerim, sense saber la necessitat de netejar, és fregar amb un raspall de dents suau i aigua tèbia no utilitzada. Estarem encantats de netejar les joies si voleu organitzar -lo enviats a la Xina i a la FM O a la Xina. Poseu -vos en contacte amb l’equip d’assistència amb preguntes.

    Si us plau, poseu -vos en contacte amb l'equip d'assistència sobre les reparacions. Els tractem de manera diferent segons el que cal reparar.
    SUPPORT@yansenen.com +86-19129574473

  • Retns i intercanvis

    A causa de l'artesania individual implicada en la peça RY PDUID a la fàbrica O, Yansenen accepta Retns en estat. Podeu intercanviar mercaderies d’acord amb la política de canvi que s’explica a continuació. Yansenen pot rebutjar els intercanvis de mercaderies que no compleixen les condicions i els terminis que es mostren a continuació.

    Intercanvi PEOD
    Podeu intercanviar mercaderies pchased al lloc web. El paquet que conté la mercaderia que s'ha d'intercanviar s'ha de dipositar amb l'enviador en els dies SN (7) dies de recepció de la mercaderia.

    intercanvi de pcess
    Si voleu intercanviar mercaderies, heu de complir els passos següents:
    Call +86-19129574473 or email SUPPORT@yansenen.com per sol·licitar una thozació d'intercanvi. Yansenen us enviarà una etiqueta d’enviament RETN. L’etiqueta d’enviament només és vàlida a la data especificada a l’etiqueta d’enviament. Incloeu la mercaderia i tots els documents i documents inclosos amb la mercaderia a la seva caixa oginal. Tots els enviaments han de ser dobles en caixa mitjançant caixes d’enviament expresses i no utilitzades. Per exemple, la mercaderia s’ha de posar a la seva caixa oginal, dins d’una caixa mitjana expressa, dins d’una caixa gran expressa. Segellar el paquet de lliurameApagueu el paquet a qualsevol ubicació expressada (sense caixes) o truqueu a Express per organitzar la recollida. Si truqueu per organitzar la recollida, el paquet s'ha d'escanejar a l'expressa abans que el Dver Lees sigui el lloc de recollida. Heu de desviar -vos i mantenir el vostre rebut. Heu de guardar POF de l'enviament de Retn.Yansenen no accepta cap lialitat a la NT, no podeu fer servir aquest POF. Només la mercaderia rebuda per Yansenen serà elegible per a l'intercanvi. En rebre la mercaderia, Yansenen veurà que la mercaderia satiés les condicions de la política de bescanvi.

    Condicions per intercanviar mercaderies
    Els pductes de Yansenen s’han de tornar a retallar en un estat nou i no utilitzat, en perfectes condicions, amb tots els matels ptectius al seu lloc i les etiquetes i els adhesius units. Yansenen no acceptarà per intercanviar cap mercaderia que mostri SIS de desgast o que hagi estat utilitzada o alterada per la seva condició oginal de cap manera.

    Yansenen no acceptarà els intercanvis en cap comanda especial, de mida, modificada o engrescada.

    Tots els intercanvis seran suants per a la revisió de STCT per indicar que les mercaderies Satiies Yansenen els estàndards. Si la mercaderia no compleix aquests estàndards, Yansenen rebutjarà l’intercanvi i la mercaderia serà enviada al client. Si la mercaderia safala aquests estàndards, Yansenen tindrà èxit amb l'intercanvi.

  • Termes i condicions

    WEBSITE
    (The "Website") is a site operated by Shenzhen Yansenen Jewelry Co., Ltd(深圳市思达意珠宝有限公司), hereafter referred to as "Yansenen" or "we”. Use of the Website is subject to the following Terms of Use (the "Terms"). Yansenen may revise these Terms from time to time by updating this page, with the revised Terms taking effect for all users as of the date stated on the posting. Your continued use of this Website following the posting of any changes indicates your acceptance of the changes. You should consult the Terms regularly.

    Please read the Terms carefully before using the Website. You expressly acknowledge that you are aware of these Terms and have had access to the same upon entering the Website. Your use of the Website constitutes your agreement to the Terms. If you do not agree with the Terms, please do not use the Website.

    Copyright
    All text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations, both individually and as they are compiled on the Website, and all software found on the Website are the property of Yansenen or our suppliers and are protected by China and international copyright laws.

    Trademarks
    The trademarks or trade dress of Yansenen and our affiliates may not be used without our written permission. Trademarks or trade dress include the Yansenen name and other graphics, logos, page headers, button icons, scripts, and services name of Yansenen's products, services, and programs, and those of our affiliates.

    Disclaimer of liability
    Neither Yansenen nor its affiliates make any representation or warranty of any kind, express or implied, including without limitation that the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website, including the server that makes it available, is free of viruses or other harmful components. Except as otherwise provided by applicable laws, in no event shall Yansenen, its affiliates, and each of their respective directors, officers, employees, agents, contractors, successors, and assigns, be liable for any direct, indirect, special, incidental, punitive, consequential or other damages arising out of or related to the use, inability to use, authorized use, performance or nonperformance of the Website, as well as to damages for lost profits, business interruption or the loss of data or information, even if Yansenen was previously advised of the possibility of such damages and regardless of whether such damages arise in contract, tort, under statute, in equity, at law or otherwise.

    Governing law
    Any claims, controversies, or disputes shall be governed by the laws of the China, without regard to the principles of conflicts of law. Your use of the Website indicates your agreement that the laws of the Commonwealth of China, without regard to the principles of conflicts of laws, will govern any dispute of any sort that may arise between you and Yansenen and any of our affiliates. The disposition of any such dispute shall take place in a state or federal court located in Shenzhen,GuangDong,China. You consent to the exclusive jurisdiction and venue of such court.

    Indemnification
    You agree to indemnify Yansenen, its affiliates, and each of their respective directors, officers, employees, agents, contractors, successors, and assigns from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from your violation of these Terms.

    Entire agreement
    These Terms (as amended from time to time) constitute the entire agreement between you and Yansenen regarding your use of the Website and any transactions you may have with Yansenen and its affiliates through the Website, and supersedes any other agreement or understanding, whether written or oral, between you and Yansenen with regard to the subject matter of the Terms.

  • Política de Pvacy

    Yansenen recognizes the importance of protecting the privacy of information collected about you.


    The information we collect
    Generally, you may browse the Website without providing any personally identifiable information. When placing an order, you may register and create an online account. During this process, you will be required to provide valid and current personal information, including but not limited to your name, phone number, billing information, and email address, as well as other personal information such as shipping address, billing address, and payment details (collectively, the "Personal Information").

    From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use. When you visit this Website, our web server automatically collects anonymous information such as log data and IP addresses. We may use the automatically collected information for a number of purposes, such as improving our Website design, product assortments, customer service, and special promotions.

    How we use the information we collect
    We use this information to provide you with better service, in particular, for the following reasons:
    to complete your purchase transactions, to provide the services you request, to keep you informed about the status of your orders, to send you our catalogs and other offerings by mail, to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest, and internal record keeping.

    The following information will be used jointly by Yansenen, PayPal, who provides the online payment portal, and your credit card company to process payment of your order: your name and address, your credit card information, the identification of the creations you have ordered, and the price paid for the creations you have ordered.

    Others with whom we may share your information:
    affiliates of Yansenen, third-party service providers and vendors we engage to help us run our business, carefully selected outside companies when we believe their products or services may be of interest to you, a purchaser or potential purchaser of our business. We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of this Website, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of this Website or the public.

    Your choices regarding use of the information we collect:
    If you prefer to be removed from the list of customers that receive direct mail or telemarketing calls, please email: SUPPORT@yansenen.com, call: +86-19129574473 or write to: C33 Innovation Industrial Park, Room 206, Cuizhu North Road No. 33, Dongxiao Street, Luohu District, Shen Zhen City, Guang Dong Province, China 518019, including your name and address and stating whether you wish to be removed from mail offers, phone offers, or both.

    Children's Online Privacy Protection Act
    This Website is directed to adults; it is not directed to children under the age of 13. We operate the Website in compliance with the Children's Online Privacy Protection Act, and will not knowingly collect or use personal information from anyone under 13 years of age.

    Security
    In order to prevent unauthorized access or disclosure, we have put in place commercially reasonable physical, electronic, and administrative procedures to safeguard and secure the information we collect from you. In the absence of negligence on our part, we shall not be held liable for any loss you may suffer if a third party obtains unauthorized access to any Personal Information you provide to us.

    Cookies
    Cookies are files that store information on your hard drive or browser that allow the Website to recognize that you have previously visited. We use cookies for certain areas of the Website, including but not limited to session cookies, persistent cookies and web beacons. We use cookies for things like keeping track of what is in your shopping cart, recording your session information, and improving the Website design and our customer service. You can disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser.

    Links to other sites
    The Website may link to other websites which are not within our control. We do not make any representations or warranties about any website you may access through the Website. They are independent from us, and we have no control over, or responsibility for, their information or archives. Once you leave the Website, we cannot be responsible for the protection and/or privacy of any information you provide. Make sure you understand any website's privacy policies before providing personal information.

    Emails
    You will receive promotional emails only if you have asked to receive them. If you do not wish to receive emails, you can unsubscribe by sending an email to support@yansenen.com.